FAQ's

1. What is European Perks?

European Perks is a fashion-forward online store offering chic European-inspired clothing, handbags, and accessories for women who love elegance and style.

2. Do you ship internationally?

Yes, we ship worldwide! No matter where you're located, you can enjoy European fashion delivered to your doorstep.

3. How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery time varies by location, usually ranging from 7 to 15 business days.

4. Is there a shipping fee?

Shipping is free on select items and orders over a certain amount. Shipping fees, if any, will be calculated at checkout.

5. Can I track my order?

Yes. Once your order is shipped, you’ll receive a tracking number via email to monitor its delivery status.

6. What is your return policy?

We offer a 30-day return policy. Items must be unworn, unused, and in original packaging to be eligible for a refund.

7. How do I start a return?

To initiate a return, contact our customer service team with your order number and reason for return. We’ll guide you through the process.

8. What payment methods do you accept?

We accept Visa, Mastercard, PayPal, Apple Pay, and other secure payment options for a safe and flexible shopping experience.

9. Are my payments secure?

Yes. We use SSL encryption and trusted payment gateways to ensure your personal and financial data is 100% secure.

10. Do you offer size charts?

Absolutely! Each product page includes a detailed size chart to help you choose the perfect fit.

11. What if I ordered the wrong size?

If you ordered the wrong size, you may exchange it within 30 days, provided the item is in its original condition.

12. How can I contact customer support?

You can reach our support team via the Contact Us page or email us at support@europeanperks.com.

13. Do you restock sold-out items?

Popular items are often restocked. We recommend subscribing to our newsletter to get updates on restocks and new arrivals.

14. Where are your products made?

We work with trusted suppliers worldwide, offering curated pieces inspired by top European fashion trends and craftsmanship.

15. Can I cancel my order after placing it?

Yes, you can cancel your order within 12 hours of purchase. After that, the order may already be in processing or shipped.